For the fastest service, email us at info@ellembee.com. Prefer to chat? Our office line is 248-520-7467.

Send it on back! We happily accept returns and exchanges as long as the item is in brand new condition. Ship it to: ellembee gift, 1155 S. Milford Road, Highland, MI 48357. Pop a note in the package telling us whether you'd like a refund or an exchange (and where to send the exchange). You cover shipping to get it back to us, and we'll cover shipping to get your exchange back to you. Easy peasy.

Generally, 2-3 days for us to process your order, unless something's playing hard to get on backorder.

Got a deadline breathing down your neck or an absolute gifting emergency? Shoot us an email at info@ellembee.com and we'll do our best to hustle.

The second your order is placed, we'll email you tracking info so you can watch it make its way to you.

No worries, it happens to the best of us! Just email us at info@ellembee.com and we'll get it adjusted for you.